If your product is defective / damaged or incorrect/incomplete at the time of delivery, please contact us. Your product may be eligible for refund depending on the product category and condition.
Please note that some products are not eligible for a return if the product is “No longer needed”
Valid reasons to return an item
Delivered Product is damaged (physically destroyed or broken) / defective (dead on arrival)
Delivered Product is incorrect (presentation different on website) / incomplete (missing parts)
Delivered Product is “No longer needed” (you no longer have a use for the product / you have changed your mind about the purchase / the size of a fashion product does not fit / you do not like the product after opening the package) – eligible for selected products only.
Our website address is: https://www.sumafruits.com.
Conditions for Returns
The product must be unused, unwashed and without any flaws.
The product must include the original tags, user manual, warranty cards, freebies and accessories
The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of Suma Fruits packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box
NOTE: It is important to print out and paste the return label on your return parcel to avoid any inconvenience/delay in process of your return.